Refund Policy

All deposited funds (e.g., $999) for robot manufacturing reservations will be held in escrow and can be 100% refunded up until a mutually agreed upon installation date. If any customer decided to quit during their trial period, we will send our team out to collect our rail and robot and the customer only pays for services used during that trial period. For example, if a customer quits mid-month during the trial period, they are only liable for actual charges incurred (e.g., linear foot scanning services) used. They do not receive a refund on their deposit as they used the robot, rail, and associated software.

Payment Terms and Conditions

I allow Verilytix Inc, the parent company of Budscout, to save my payment instrument information for future transactions pursuant to the Payment Terms for Services described below.

These Payment Terms describe your agreement to pay for current and future goods and services, together with any charges or fees applied by us related to goods or services. In these Payment Terms, ‘we’ and ‘us’ mean the Verilytix group entity supplying the goods and services in your country of business. In order to use certain services, such as authorized automatic or one-time payments, recurring payments and subscriptions, you allow Verilytix to store, maintain, and recover funds from your specified payment method in accordance with these Payment Terms. Verilytix may amend these terms from time to time and any changes are effective when posted to this page.

When you add a payment method to your Verilytix Account, such as a credit card, certain information will be shared with our payment processor. Card information is encrypted during the transmission and Verilytix will not have access to the actual card number. When the stored payment method or a new credit card is used for purchasing goods and services on a Verilytix hosted website or application, the necessary information to process payment will be shared with our global processors and our banking partners, to process your payment, comply with financial regulations, to prevent fraud, and for troubleshooting any payment issues. When you pay using your bank account details, those details are stored by Verilytix in an encrypted format that prevents unauthorized access without specific permissions.

You must maintain at least one valid payment method in your Verilytix Account. Any services received may result in charges being applied to your saved payment method, and charges may include taxes as required by law. Your failure to maintain accurate, complete, and up-to-date payment information, including an invalid or expired payment method, may result in your inability to access or use services.

When you request a bank payment such as an Automated Clearing House (ACH) or Pre-Authorized Debit (PAD) payment transfer, and where required by law, we will inform you at least three days before the initial payment due date, and up to one day before payment is collected. You may amend or cancel this authorization at any time by providing us with thirty (30) days’ notice. You have certain recourse rights if any debit does not comply with this agreement, such as the right to receive reimbursement in the event of an unauthorized debit inconsistent with these terms. To obtain more information on your recourse rights, contact your financial institution. For charges that support automatic or recurring payments, you understand that your payment method will be charged each time your service automatically renews at the end of the prescribed period, unless turned off at least twenty-four (24) hours prior to the end of the current billing period. You can manage your automatic payments by contacting a Verilytix representative at any time.

In the event that any attempt to recover funds from you should fail using the payment method saved in your Verilytix Account, you agree to allow Verilytix to recover all or less than all of the amount owed for goods or services as set out in this clause. If we are unable to collect payment, we may contact you based on your information on file or may request payment when we are performing services for you. If you violate these Payment Terms, such as by not paying past due and unchallenged amounts, we may limit or block your Budscout’s ability to use the related services until payment issues are resolved.